Interesting-- thanks for these thoughts. I was going to ask if there were any non-IT tools that truck drivers resist. I say “non-IT” a bit loosely; what I really mean are technologies that do not involve using a GUI. You answered my question with the note about auto-shift. I’m always curious about that because there seems to be something about “computer work” that particular occupations find annoying or disruptive, whereas use of other types of technologies are easier to swallow.
Thanks again, and good luck with your work!